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Returns & warranty

Need to return or report a fault? Start your RMA here.

Every unit carries the Network Orbitz warranty. Tell us what's wrong and we'll issue an RMA number with prepaid return instructions.

Before you start

Three things that speed it up.

  • Your order number (store order or invoice)
  • The part number on the unit
  • Photos of the issue, if visible

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Choose a file or drag it here

RFQ, spreadsheet or equipment list — up to 10 MB.

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Goes straight to our support team with your warranty record.

RMA request received.

You'll have your RMA number and return instructions shortly.